Shipping, Tax Exempt & More


 

SUPPORT

For questions about your order or information on returning your purchase please Email Us and include your order number in your message.


SHIPPING RATES

Your available shipping options will be presented at checkout based on your item(s) weight and your shipping address. For reference, please see the chart below.

If a shipping rate is not available for your order size/weight, please Email Us to arrange special shipping options.

If you are adding multiple items to your cart your shipment will be based on the following weights.

Last updated 11/19/2016


INTERNATIONAL SHIPPING

Email Us if you are interested in an international shipment, as you will not be able to check out through our store at this time.

Once we confirm your order we can provide you with an invoice payable by credit card.

TAX EXEMPT ORDERS

How can I take advantage of my tax exempt status?

Please start by creating an account in our store here. Once this is done please send us an email to education@bloxelsbuilder.com with your tax exempt paperwork. We'll then quickly set your account to tax exempt and you can checkout.

We charge sales tax in Missouri, Georgia, New Jersey and Indiana (this may expand in the future). If you are not ordering with shipment to one of these states, you do not need to provide tax-exempt information.


PRODUCT SPECIFICATIONS

  • Single Box Set Weight: 3.2 lbs. (without shipping materials)
  • Single 200 Block Set Weight: 0.75 lbs. (without shipping materials)
  • Single Box Set Packaging: 11” x 11” x 2”
  • Single 200 Block Set Packaging: 5.5” x 5.5” x 1.75”
  • Single Gameboard: 10.25” x 10.25” x .5” 
  • Single Block: 3/8” x 3/8” (1 cm x 1 cm)
  • Single Box Set Includes: 1 gameboard, 320 blocks, 1 challenge poster, 1 guidebook
  • App: FREE on Tablets and Phones Platforms: Apple iOS, Android, Kindle
  • Manufactured in China, Packaging and Assembly in the USA
  • Safety Information: Choking Hazard - Small Parts. Not for children under 36 Months. Safety Tested. Conforms to ASTM F963 & EN71.

REFUNDS

Refunds may be requested within 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you ordered from the US, to return your product, please mail it to:

Clique Here, Inc.
c/o Bloxels Returns ORDER # [YOUR ORDER NUMBER HERE]
2500 Park Central Blvd, A1
Decatur, GA 30035 USA

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company or bank, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please Email Us.


EXCHANGES 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please Email Us with the details of your return request.


About Us

Bloxels is a hands-on platform for kids to build, collaborate, and tell stories through video game creation, created by Pixel Press.

Pixel Press Technology, LLC
1017 Olive St. Suite 800
St. Louis, MO 63101
Email Us
Phone: (888) 689-5896
Fax: (314) 649-9091


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Bloxels™ is a trademark of Pixel Press Technology, LLC | All Rights Reserved